Where are My Classes?

Created by Roy O, Modified on Fri, 15 Aug at 10:14 PM by Roy O

Your classes will be displayed in your Gospel Producers account portal under 'My Classes' (https://gospelproducers.com/myclasses/) (Please make sure to accept the website cookies in order to enable the video class features)

If you do not see your classes listed in your account, check your email inbox to see if you received a confirmation email. The confirmation email is the best way to know if your purchase transaction was completed. If you do not see the confirmation in your inbox, check your spam folder to make sure it hasn't gone in there. If you cannot find the email, it is possible that the purchase transaction was not completed.

You can log in to your PayPal account to see if the transaction was processed, or if it's a pending transaction / hold. If the transaction was not completed, the pending charge will be released back to your account within the next 24-48 hours. If your purchase did not go through, you can attempt to purchase the class again.

If you purchase transaction was completed and you do not see your class in your account, please contact us by submitting a ticket at https://gospelproducers.com/support/