How To Fix Downloads Stuck/File Extraction Errors

Created by John Mike, Modified on Sat, 28 Jun at 5:39 PM by John Mike

I’m Getting a File Extraction Error During Installation—How Do I Fix It?

If you’re seeing a file extraction error or your installer stops or hangs during installation, here are some steps to resolve the issue:

1. Check Your Download and Internet Connection

Sometimes, if the server is busy or your connection is interrupted, downloads may slow down or stop completely.
Tip: Pause and then resume the download in the installer. This often restarts the connection and speeds things back up.

2. Understand File Extraction Errors

File extraction errors usually mean the installer does not have permission to write files to the selected location, or the location is otherwise protected.
Common error messages:
- “Failed to create target folder…”
- “Access denied” or similar

3. Avoid Installing to Protected or System Folders

Do not select protected system folders like Library, System, or the root of your hard drive as the destination for your samples or plugins.
Avoid external drives that are encrypted or require a password to access.
Recommended Location: For best results, install your samples and content to your user’s Music folder (e.g., Music/Gospel Producers/).

4. Restart the Installer and Choose a New Location

Close and reopen the installer.
When prompted for a sample/content location, select a standard, accessible folder (like Music).
Accept and continue with the installation.

5. Check User Account and Permissions

Make sure you are logged in as the administrator (master) user on your computer.
If you have multiple user accounts (e.g., family members), log in to the main account with full administrative privileges before installing.

6. Still Not Working?

If you’ve tried all the above and continue to get extraction errors:

Double-check you have enough free disk space.
Try temporarily disabling antivirus or security software that may be blocking the installer.
Make sure you’re not installing to a cloud-synced or restricted folder.